Shipping Policy

Delivery Coverage

Inigift delivers nationwide through trusted shipping partners. We are committed to ensuring your products arrive in the best condition possible.

Delivery Time

Inner-city HCMC and Hanoi: 1-2 business days
Nearby provinces: 2-3 business days
Other provinces: 3-5 business days
Remote areas: 5-7 business days

Shipping Fees

Shipping fees are calculated based on distance and order weight. The exact fee will be displayed at checkout. Inigift frequently offers free shipping promotions for orders meeting a minimum value.

Order Tracking

Once your order is shipped, you will receive a notification with a tracking number. You can track delivery status in the "Orders" section of your Inigift account.

Receiving Your Order

Inspect the outer packaging carefully before accepting
Open and check the product in front of the delivery person
Contact us immediately if you find any damage or discrepancies
Keep the receipt and packaging for potential returns