Inigift Logo

Privacy Policy

1. About Inigift

Inigift is a platform that allows user to:

  • Search and select gifts
  • Suggest suitable gifts by occasion and recipient
  • Purchase, package, and deliver gifts
  • Remind users of important gifting occasions

Inigift acts as an intermediary platform, connecting users with product and service partners.

2. Terms of Use

  • Users must be 18 years of age or older, or have the consent of a legal guardian.
  • You agree to provide accurate and complete information when registering and using the service.
  • Do not use Inigift for illegal purposes, fraud, or actions that harm third parties or the system.

3. User Accounts

  • Each user may only create one valid account.
  • Users are responsible for keeping their login credentials secure.
  • Inigift is not liable for any damages resulting from the disclosure of account information.
  • We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

4. Ordering & Payment

  • By placing an order, you agree to the product price, shipping fee, and delivery timeframe displayed at the time of order.
  • Inigift supports multiple payment methods which may vary over time.
  • If payment fails or is incomplete, the order may be suspended or cancelled.

5. Cancellations, Returns & Refunds

  • Users may cancel orders in accordance with the cancellation and return policy published on the app.
  • Some products (personalised gifts, custom-packaged items) may not be eligible for return.
  • Refund timing and method depend on the original payment method used.

6. Delivery

  • Delivery times are estimates only and may change due to external factors (weather, inaccessible addresses, shipping incidents, etc.).
  • Inigift is not liable if the recipient is unavailable or incorrect delivery information is provided.

7. User Rights & Responsibilities

Users are responsible for:

  • Using the app for its intended purpose
  • Not copying, interfering with, or damaging the system
  • Not posting content that violates the law or community standards

Users have the right to:

  • Receive support throughout their use of the service
  • Submit complaints or feedback regarding service quality
  • Request correction or deletion of personal information in accordance with applicable law

8. Inigift's Rights & Responsibilities

  • Inigift reserves the right to modify, suspend, or terminate part or all of its services when necessary.
  • We are committed to maintaining the stability, safety, and security of the system.
  • Inigift is not liable for indirect damages, loss of business opportunity, or loss of profit incurred by users.

9. Intellectual Property

  • All content, images, logos, interfaces, and source code belong to Inigift or its legitimate partners.
  • Reproduction or reuse in any form without written consent is strictly prohibited.

10. Security & Personal Data

  • Information collected is used to optimise and enhance the user experience.
  • The collection, storage, and processing of data complies with our Privacy Policy and applicable law.